Shipping and return conditions
Shipping Costs and Delivery Information
Deliveries are handled by various trusted carriers in the industry.
Shipping is free.
- For countries outside of Europe, any additional customs fees or taxes that may apply are the responsibility of the customer.
We ship all orders within 72 hours.
Product Defects
If one of your products is damaged during transport (although this is very rare), we will ensure that it is replaced or provided in good condition.
Please contact us within 48 hours using the contact form in your order history.
Quality Service Guarantee
We guarantee high-quality service and promise a solution within 24 hours.
You have the option to exchange your product for another of the same value. If the values differ, we will find a solution, and in some cases, we will refund the difference.
Alternatively, we can refund the amount to the card used for the purchase.