Recapiti
Privacy Policy Statement.
Hereinafter referred to as The Dream House, founder of Mylittleswonder
0732.948.232, RPM of Brabant Wallon
mylittleswonder@gmail.com
The Dream House respects your privacy and ensures that the personal information you provide remains confidential. In this privacy policy statement, you can read which data we collect when you use our services and/or products, the purposes for which we collect this data, and how we use it. We also explain what your rights are, who has access to your data, and how long we keep it. If you have any questions about our privacy policy after reading this statement, you can send them to contacthdreamhouse@gmail.com.
Purposes of Processing and Retention Period
The Dream House collects and processes data about you for the purposes described below. In this regard, we use both the data you provide us and the data we collect ourselves (e.g., regarding your visit to our website). We retain personal data for as long as necessary for the purposes outlined or for the period prescribed by law (e.g., retention of accounting documents).
Execute Your Order
To process your order, we need your name, email address, address, delivery address, date of birth, payment data, and sometimes your phone number. This allows us to deliver your order and keep you informed about the delivery progress. The law requires us to keep your order data for seven years.
Newsletters
You can subscribe to our newsletter. It informs you of our offers, special actions, and new products. You can unsubscribe at any time via contacthdreamhouse@gmail.com.
Personalized Content
To make your browsing experience on our website enjoyable and useful, we store data about your purchases and browsing behavior on our website (views, clicks, searches). We can present ads matching your personal interests using cookies and your IP address. When we involve third parties, they are required to respect the confidentiality of your data. If you prefer not to receive personalized ads, you can refuse cookies (see later section "cookies"). The retention period for cookies is limited and varies depending on the cookie.
Account
If you wish, you can create a personal account for which you must enter a username and password. This way, you do not need to input your data again for each new order. In your account, we keep your name, email address, address, delivery address, payment data, phone number, and date of birth. We store this personal data on a secure server. You can request the deletion of your data at any time from your account. We will delete your data after seven years if you have not logged in during that time.
Contests
If you participate in an action or contest, we ask for your name, address, and email address. We can then run the action and announce the winner(s) and measure the response to our promotional actions. Contest conditions specify how long we will keep your data.
Reviews
We value reviews from our visitors. We post reviews only with your consent. If you wish to leave a review on our website, you can choose whether to make your name or other personal data visible to other visitors or remain anonymous by using a pseudonym. You may also indicate if we can contact you regarding your review. We have the right to moderate reviews that do not comply with our terms of use. Your review is kept until you request its deletion.
Improving Our Services and Website
To improve our services and website, we may use your email address to ask if you would like to participate in a satisfaction survey or market research. When we involve third parties, they are required to respect the confidentiality of your data. The retention period for your personal data differs depending on the survey. Once the survey is complete, we delete all personally identifiable data.
Social Media
If you use social media (Facebook...), you can connect to certain pages of our website with your account and share these pages (e.g., via a "like" or "share" button). We do not have access to your social media account. We advise you to carefully read the privacy policy of the social media platforms to understand what personal data is used, how, and for what purposes, and how to adjust your privacy preferences.
Abuse and Fraud
We may use customer data to prevent abuse and fraud and to conduct investigations in this regard. If necessary, we may share customer data with the competent authorities.
Clients and Professional Partners
We also keep personal data on the contact persons of our clients and professional partners. We treat this data with the same confidentiality as other customer data.
Legal Grounds for Processing
The Dream House processes personal data based on the following legal grounds:
- Consent (e.g., sending newsletters and invitations)
- Necessary for the performance of a contract (e.g., processing your order)
- Necessary to comply with a legal obligation
When personal data is processed based on consent, you have the right to withdraw your consent at any time.
Transfer to Third Parties
The Dream House does not sell your personal data to third parties. We share your data internally with our employees or contractors. Furthermore, we only share your data with third parties for the execution of your order, hosting the website, setting up the IT infrastructure, and creating (and sending) newsletters and invitations.
Our employees and third parties we engage are required to respect the confidentiality of your data. We guarantee they have taken the necessary protective measures.
We only share your personal data with providers located in the European Union.
Cookies
When you visit our website, small text files, called cookies, are saved on your computer or mobile device. Thanks to cookies, we recognize your device during a subsequent visit, so you don’t need to re-enter or re-upload the same information. Cookies also help us understand how you use our website and how we can improve the usability of our services. You can configure your browser to refuse cookies, alert you when a cookie is installed, or delete cookies after your session. Some graphical elements may not display correctly or certain applications may not work when cookies are disabled in your browser. We use the following cookies: [describe the types of cookies you use and for what purposes].
Your Rights Regarding Your Personal Data
You have the right to access the personal data we hold about you and to have it corrected if it is inaccurate or incomplete. You may also request the deletion of your personal data, limit its processing, and object to the processing (in part) of this data by us or our subcontractors.
You also have the right to request a copy (in a structured, commonly used, and machine-readable format) of the personal data we hold about you and have it sent to another party.
You have the right to object free of charge to any processing of your personal data for direct marketing purposes.
To exercise the above rights, simply send an email to mylittleswonder@gmail.com.
To prevent abuse, we ask that you also send us a copy of your identity card (possibly with the photo obscured).
Complaints
If you have any questions or complaints about the data we hold about you and your privacy, please contact us using the contact details provided at the top of this privacy policy statement.
You always have the right to lodge a complaint with the Data Protection Authority (contact@apd-gba.be, +32 (0)2 274 48 00, www.autoriteprotectiondonnees.be, Rue de la Presse 35, 1000 Brussels).
Modification of the Privacy Policy Statement
The Dream House may modify its privacy policy statement. Any such modification will be communicated on our website. This privacy policy statement was last modified on: September 30, 2019